I was at Social Media London Live a few days ago and I saw , a great guy from a company called Brandwatch. Now, you may have heard of Brandwatch before, especially if you work in social media, digital marketing, or if you’ve been following this blog for some time. I’m a sucker for great tools, so it’s no wonder that I’m a strong advocate for Brandwatch (and I guess you could even call me a “Brandwatch ambassador”, but that sounds somewhat pompous).
Although marketed as a “social listening tool”, Brandwatch is a lot more than that. See, there are social listening tools. Then there are social monitoring tools, offering you live monitoring of a specific topic or subject, a keyword, a brand, a hashtag – you name it. With the plethora of tools and features that Brandwatch offers, it doesn’t just fall in a singular category, but it sits on top of several categories, and does it well.