I wrote about Twitter reach and impressions a couple of years ago (here). That was before Twitter revamped their Analytics dashboard. That was before Twitter gave us a good amount of metrics. Twitter analytics evolved considerably in those 2 years, but one thing seems to remain: the confusion between reach and impression. There is a difference between […]
Read More“Hyperengaged”: the Twitter Engagement Rate that Shouldn’t Be
I saw this Tweet from Gareth Price a while ago and I thought I’d write something about it: Hyperengaged pic.twitter.com/9C5qViRyVr — Gareth Price () February 4, 2015 An engagement rate of 186.7% clearly sounds good…but it also sounds paradoxical: how can you have an engagement rate beyond 100%? I’ve seen this happen quite a few […]
Read MoreSocial Media Analytics FAQ
After a long hiatus from meetups, conferences and “digital events”, I finally returned to the London Web Analytics meetup, a great London-based meetup for people interested in all things analytics. The subject for this month’s meetup was social media analytics, pretty topical considering that I work in social media analytics day in and day out. I […]
Read MoreBrandwatch and the Power of Hindsight
I briefly touched on Brandwatch’s latest feature, Hindsight, in my previous post. Just to recap – Brandwatch now offers full historical Twitter data since Twitter’s inception in 2006, thanks to a new feature called Hindsight. Combined with the already thorough archive of other online sources stretching back to 2010, Brandwatch have further solidified their social […]
Read MoreTwitter Analytics 2.0
It was just a little over a year ago that Twitter released the Twitter Analytics Dashboard to advertisers and publishers. Now, Twitter have revamped their analytics dashboard, introducing “an enhanced Tweet activity dashboard to provide measurable insights into how your organic Tweets perform”. Welcome to Twitter Analytics 2.0.
Read MoreHow to Live-Tweet
Little known fact, I started live-tweeting without actually knowing I was live-tweeting.
Read MoreOn Twitter’s Custom Timelines
Twitter introduced a new feature yesterday, called custom timelines. Think of it as Twitter’s equivalent of Spotify playlists: add the tracks (tweets) you want into a playlist; once you’ve put them all together, you can share your playlist (custom timeline) with others; you can always rearrange the order of your tracks (tweets) and if you’re […]
Read MoreReach, Audience and Impressions – on Twitter and Beyond
I’ve already written about how I feel about engagement rate and how I think it should be measured. Thankfully there are tools out there that already calculate it correctly, such as Simply Measured, while other tools have updated their platforms to adapt to the change, like SocialBakers.
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